Teams collaborating on CI projects that deliver real business impact.
At Astra Service Partners, our culture of continuous improvement influences every aspect of our work.
Every action, every process, and every problem can be transformed with CI. To empower every person at every level to create lasting change, we developed a robust training program to share the CI mindset with the network.
Our CI program represents a disciplined, systematic approach to innovation and operational excellence. Through ongoing education, collaboration, and a shared commitment to progress, Astra empowers every team member to contribute ideas, solve problems, and create lasting impact.
Through CI, Astra companies:
• Strengthen leadership skills at every level
• Drive operational excellence
• Build a culture of innovation and ownership
• Create lasting impact for customers, employees, and communities
What does CI look like at Astra?
In-Person CI Bootcamp Trainings
Twice per year, Astra hosts in-person Continuous Improvement Bootcamp sessions at our headquarters in Boulder.
In support of core value, Coach, our bootcamp sessions are led by Astra’s CEO and Astra’s President, both seasoned CI experts with years of hands-on experience using the A3 problem-solving method. Our training sessions give participants the practical tools, frameworks, and real-world examples to drive change within their organizations.
These interactive trainings, open to participants across our national network, help to flatten the CI learning curve and to build a growing community of leaders committed to operational excellence.
Required Quarterly CI Projects
Every Astra company completes at least one Continuous Improvement Project each quarter. These projects address real challenges within the business — from enhancing customer service to streamlining operational processes — teams collaborating on CI projects have a real stake in the improvement of their business.
Quarterly Presentation Series and Awards
At the end of each quarter, Astra companies present the outcomes of their CI projects during a network-wide showcase. Projects are evaluated for creativity, impact, execution, and adherence to the A3 method. Winning teams are celebrated, recognized, and rewarded across the network for their achievements.
Congratulations to our Q1 2025 winners:
🏆 First Place: Air Comfort (90.00% Final Score)
🏆 Tie for Second Place: Impact Service Group (85.60% Final Score)
🏆 Tie for Second Place: Helios – HVACR (85.60% Final Score)
🏆 Third Place: Aireko (ASI) (85.30% Final Score)
Celebrating Collaboration and Innovation
The Cornerstone Community
Astra’s Cornerstone Continuous Improvement Community continues to grow with more resources being added after each CI report-out. This platform houses project archives, best practices, and collaboration forums, ensuring every company has access to tools and peer insights needed for success.
Investing in Better Tools
In response to participant feedback, Astra rolled out an improved A3 template designed for clarity and ease of use. This new tool simplifies project documentation and strengthens how we share and scale improvements across our network. This tool is available to every company so they can modify the template to best fit their CI needs.
Looking Ahead: An Invitation to Future Leaders and Partners
Living Our Commitment
For future employees and companies considering joining Astra, our Continuous Improvement Program offers a glimpse into our culture of relentless progress:
• Local Ownership: Companies maintain autonomy to lead their improvement journeys.
• Shared Strength: A powerful peer network that shares knowledge and best practices.
• Continuous Innovation: Improvement is part of who we are and how we lead.
Building the Future Together
If you believe in solving real-world challenges, leading change, and building a better future, Astra offers an environment where your impact can scale. Together, we are shaping the future of leadership in the service trades, one improvement at a time.
Leaders from across the network participating in an Astra CI Bootcamp session.